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Columns
3
Letters to the Editor
4
A Word or Two from the Associate Editor
by Min Shepherd
6
This Month’s Experts
8
President’s Page
by Scott Leavitt
Educating the Media
10
Up Front
by Janet Trautwein
Brokers Making a Difference
13
Washington in Focus
by Jessica Waltman
16
From the Time Capsule
17
Bulletin Board—News from NAHU
36
Be a Better Broker
by Donovan Cooper
Getting Started with a Consultative Sale
44
Industry Innovations
52
Sales Autopsy
by Dan Seidman
Perfect Pitch
63
Noteworthy
68
Stock Watch
77
PACE Quiz
82
People on the Move
84
The Last Laugh
Etcetera
43
Where in the World is HIU?
45
Marketplace
70
Insurance Events
75
By the Numb3rs
83
Advertiser Index
16
36
84
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