Contents

Features

Online Training Provides a Competitive Edge

Conducting Effective Spanish Enrollment Meetings

Social Media Marketing: What's It All About, Alfie?

The Perfect Storm: Self-Funded Medical Plans and TPAs Present a Viable Solution to Skyrocketing Health Care Costs

Open-Enrollment Season - A Time of Opportunity

Client Newsletter Myths... and Myth Busters

A Look at Health Care Systems Around the World: Japan

Be a Small-Group Bull When the Market is a Bear

The Health Benefits of Thanksgiving

Columns

A Word or Two from the Editor

Thanks

This Month's Experts

President's Page

Time to Vote!

Up Front

What Would Help?

Bulletin Board - News from NAHU

Industry Innovations

The Referral Coach

A Good Habit to Make

Medicare Moment

The Grocery Store (and Medicare Part D)

RHU/REBC Reading Room

Employee Benefit Marketing

Noteworthy

Solution Selling

Learning a New Language

Sales Autopsy

Senseless American Morons Unite!

Stock Watch

The Last Laugh

Etcetera

Randy Flem, Dubrovnik, Croatia

Eric Johnson, in front of the Arenal Volcano in Costa Rica

Bill Hendrickson, in front of the Hotel Keflavik inKeflavik, Iceland

Dennis Goodman, outside the Sanctuary of Santa Rosalia in Palermo, Sicily

Gary Baum, Scotland

Allen Patrick, Ireland

Marketplace

Insurance Events

Advertiser Index

Health Insurance Underwriter - November 2008 Index